Consumer law

Consumer law is a branch of law focused on protecting the rights of consumers, i.e., individuals who purchase goods or services for their personal use, not for business purposes. The primary goal of consumer law is to ensure that consumers are protected from unfair business practices and that they have access to information that allows them to make informed decisions.
The main areas of consumer law include:

Protection against unfair business practices: Ensuring that businesses do not deceive or mislead consumers, for example, through false advertising or aggressive sales techniques.
Right to withdraw from contracts: Consumers have the right to withdraw from a contract in certain situations, especially when purchasing remotely (e.g., via the internet) or outside the seller's premises.
Liability for defects and warranties: Consumer law sets out rules for complaints and warranties that protect consumers if the purchased goods or services are defective.
Product safety: Goods and services must meet certain safety standards to ensure they do not endanger the health or life of consumers.
Transparency of contract terms: Contracts between consumers and businesses must be clearly and understandably formulated so that consumers know what they are agreeing to.
Financial services and protection against excessive debt: Consumer law also includes rules for providing loans, mortgages, and other financial products, including protection against unreasonable interest rates and fees.
These rules and regulations are often established at the national law level, but also through European legislation, which is implemented into national law in many countries. Consumer law thus strives to balance the power between consumers and businesses and ensure fairness and transparency in the market.